Wax Life: Built for pros, loved by clients.
Wax Life: Built for pros, loved by clients.
Terms and Conditions
Welcome to our website! These terms and conditions outline the rules and regulations for the use of our website and the purchase of our hard wax products. By accessing this website and placing an order, you accept and agree to be bound by the following terms and conditions. If you do not agree with any part of these terms, please refrain from using our website or making a purchase.
1. Product Information and Availability
a. We strive to provide accurate and up-to-date information about our hard wax products on our website. However, we do not guarantee the accuracy, completeness, or reliability of any product descriptions, pricing, availability, or images.
b. We reserve the right to modify or discontinue any product without prior notice. We shall not be liable to you or any third party for any modification, price change, or discontinuance of any product.
2. Orders and Payments
a. By placing an order through our website, you warrant that you are legally capable of entering into a binding contract.
b. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, without liability.
c. Prices for our products are listed in the currency specified on our website and are subject to change without notice.
d. Payment is required at the time of placing the order. We accept various payment methods, as indicated on our website.
3. Shipping and Delivery
a. We aim to process and ship orders promptly, but we cannot guarantee specific delivery dates or times.
b. Shipping costs and estimated delivery times will be provided during the checkout process. Please note that these may vary depending on your location.
c. Any customs duties, taxes, or fees incurred on international orders are the responsibility of the customer.
4. Returns and Refunds
a. We take pride in the quality of our products. If you are not satisfied with your purchase, please contact us within 7 days of receiving your order to discuss a possible return or exchange.
b. Please note that certain items, such as opened or used products, may not be eligible for returns or refunds. We reserve the right to refuse such requests.
c. Refunds will be processed in the original form of payment within a reasonable timeframe.
5. Intellectual Property
a. All content on our website, including but not limited to text, images, logos, and product designs, is protected by copyright and other intellectual property laws.
b. You may not reproduce, distribute, modify, or use any content from our website without our prior written consent.
6. Limitation of Liability
a. To the extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or the purchase of our products.
b. We do not warrant that our website will be free from errors, viruses, or other harmful components.
7. Governing Law and Jurisdiction
a. These terms and conditions shall be governed by and construed in accordance with the laws of [your country]. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of [your country].
By using our website and purchasing our products, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns, please contact us for further assistance.If
Return and Refund Policy
We want you to be completely satisfied with your purchase from our website. In the event that you are not satisfied with your order, please review our return and refund policy outlined below:
1. Eligibility for Returns
a. We accept returns for unused and unopened products within 7 days of receiving your order.
b. To be eligible for a return, the item must be in its original condition and packaging, with all tags and labels attached.
2. Return Process
a. To initiate a return, please contact our customer support team within 7 days of receiving your order. Provide your order details and the reason for your return.
b. Our customer support team will guide you through the return process and provide you with further instructions.
c. Please ensure that the returned item is securely packaged to prevent any damage during transit.
3. Refund Process
a. Once we receive the returned item and verify its condition, we will process your refund.
b. Refunds will be issued in the original form of payment used for the purchase.
c. Depending on your payment provider, it may take some time for the refund to be reflected in your account.
4. Exclusions
a. Opened or used products are not eligible for returns, unless they are defective or damaged upon arrival.
b. We reserve the right to refuse returns or refunds if the item does not meet the eligibility criteria mentioned above.
5. Shipping Costs
a. Shipping costs incurred for the initial purchase are non-refundable.
b. If you received free shipping on your order, the cost of shipping will be deducted from your refund amount.
6. Damaged or Defective Items
a. In the unlikely event that you receive a damaged or defective item, please contact our customer support team immediately.
b. We may request photographic evidence of the damage or defect to assist us in resolving the issue promptly.
c. Upon verification, we will provide a replacement or issue a refund, including any applicable shipping costs.
Please note that our return and refund policy is subject to change without prior notice. It is your responsibility to review the policy before making a purchase.
If you have any further questions or need assistance with a return or refund, please contact our customer support team. We are here to help you!
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